The FBI's Virtual Case File project has joined the annals of the "Why Software Projects Fail".
http://www.fbi.gov/congress/congress05/mueller020305.htm:
There wasn't a complete set of defined VCF requirements when the original contract was signed in June 2001 (the requirements were solidified in November 2002).
The contract was based on hours worked -- cost plus an award fee.
The FBI lacked skill sets in qualified software engineering, program management, and contract management.
There was a high turnover in program managers and Chief Information Officers.
The FBI underestimated the complexity of interfacing with our legacy system, of addressing our security needs, and of establishing an enterprise architecture.
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